Frequently asked questions

1. What do I get when I purchase a product?

You'll receive high-quality digital files (like PNG, JPG, PDF, or SVG, depending on the product) ready to download instantly after checkout.

5. Can I customize the artwork myself?

Many files can be edited in software like Canva, Adobe Illustrator, or Photoshop. Check the product description for details.

2. How do I download my files?

Once your payment is complete, you'll get a download link on the confirmation page and in your email.

6. I didn’t get my download email what do I do?

Please check your spam folder. If it’s not there, contact us and we’ll resend it to you.

3. Can I use these designs for commercial projects?

Please check the license included with each item. Some products are for personal use only, while others may include a commercial license.

7. How long do I have to download my files?

You’ll have access to your download link for 48 hours after purchase. Please make sure to save your files during that time. If you miss this window, contact us and we’ll do our best to help.

4. Do you offer refunds on digital items?

Due to the nature of digital products, all sales are final. However, if you have any issues with your files, feel free to contact us — we're happy to help!